Follow HOFOR and the energy situation
This page is not current - but you can still use the links on the page regarding saving advice and our utility prices for 2023.
Energy supplies are under pressure throughout Europe. Keep up to date on the latest developments and what they mean for you – here. Page last updated on 09.02.2023.
Utility services for you as a customer of HOFOR
The supply situation is normal for water, district heating and town gas.
District heating prices
- 2022 was characterized by rising prices and uncertainty on the energy markets.
- The price of district heating for Copenhageners rose on 1 January 2023 by seven percent. There may be further price changes during the year if energy prices move upwards again.
Town gas prices
- HOFOR raised the price of town gas from 1 October, and this price still stands in 2023. Town gas is produced from biogas and natural gas, among other things, and prices on both have risen to record-high levels. We do not earn money on our utility services, we just have to cover our operational and R&D expenses.
- We recommend that all our private customers who are billed according to consumption switch to a Fixed Rate, which is cheaper than Metered Consumption. Customers with an average consumption of town gas are right now able to save DKK 700 a year by switching to a Fixed Rate.
How to switch to Fixed Rate (in Danish)
Water and wastewater prices
On December 5th we published 2023's prices for water and wastewater, they have in general remained stable.
Price freeze scheme
The Danish parliament has voted for a so-called price freeze scheme that allows for payments in instalments.
The price for HOFOR’s district heating is far below the price cap for the scheme the government announced on 23 September 2022. At the present time, it would therefore not be possible for district heating customers to join the scheme.
The price freeze scheme does not extend to town gas customers and is limited to customers who use natural gas.
What is HOFOR doing to secure supplies
The Danish parliament has voted for a so-called price freeze scheme that allows for payments in instalments.
The price for HOFOR’s district heating is far below the price cap for the scheme the government announced on 23 September. At the present time, it would therefore not be possible for district heating customers to join the scheme.
The price freeze scheme does not extend to town gas customers and is limited to customers who use natural gas.
You can help: Save energy
We need to stand together to tackle rising energy prices and fuel shortages in Europe. The easiest way to do this is to cut down as much as we can on heating. Wait to switch on your district heating system, keep living room temperatures no higher than 19 degrees, take shorter hot showers and shower in the evening. All the heating saved now can be used later, and your bill will be smaller.
