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If you require assistance with meter reading, bills, notification of change of address, etc., please contact the Customer Service Centre. Our staff speak and write English, and will be able to help you with any questions.
Unfortunately, HOFOR’s online self-service solutions are in Danish only.
Telephone: (+45) 3395 3395
Outside opening hours
If you are faced with an acute problem or an emergency, please contact:
HOFOR’s on-call service (Vagtstation) (+45) 3888 2424.
The on-call service staff speak English.