If you require assistance with meter reading, bills, notification of change of address, etc., please contact the Customer Service Centre, where our staff can speak and write English, and help with any questions you may have. (Unfortunately, HOFOR’s online self-service solutions are in Danish only).
Mon–Thurs: 08:30–15:30 Friday: 08:30–14:30 Telephone: (+45) 3395 2301 Email: firstname.lastname@example.org
Outside normal working hours
If you are faced with an acute problem or an emergency, where you need to get in touch with us as a matter of urgency outside normal working hours, please contact: HOFOR’s on-call service (Vagtstation) on: (+45) 3888 2424.
The on-call service staff speak English.